At Server Stock, our primary objective is to provide our valued customers with the most competitive prices for our products. We assure you that our prices will never surpass those of our competitors. Quality stands as our top priority, and we adhere to this principle rigorously. Prior to every shipment, we conduct a comprehensive quality assurance thorough proper inspection for all our products to ensure their authenticity at a 100% level. Our products are categorized as either "New Sealed" or "Used/Refurbished," and they are certified to meet high standards of quality.
Carefully review our Return Policy for easy exchanges and returns.
We deeply value the trust extended to us by our esteemed customers. To ensure your satisfaction, our team works diligently to deliver your products on time and securely, using our reliable payment system
When initiating the return of an item to Serverstock, it is requisite to initiate an RMA request subsequent to consenting to the established terms and conditions, the following conditions apply to all returns of Serverstock items, regardless of the reason for return:
It is imperative that returned items include all accompanying accessories, manuals, software, and warranty claims, and further, they must be presented in their original packaging without any indication of damage.
Upon receipt of your RMA number, it is essential to meticulously repack the merchandise in its original condition. Preferably, include an additional outer box outside of the original packaging. In the event of damage to the original packaging, a restocking fee of 50% will be assessed.
To prevent the rejection of returns, refrain from writing directly on the original box or package. Instead, simply mention the RMA number clearly on the outer box.
Precisely include Serverstock's complete and accurate address by affixing a label to the outer package.
Upon receipt of the return shipment, our supply chain department will test and inspect the product. You can expect to receive your replacement product within ten days of receiving the damaged item.
If there are any discrepancies between your purchase order (PO) and the received goods, please inform us within seven days of receiving the product.